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Refund Policy

1. Refund Window

New purchases may be eligible for a refund request within 24 hours of activation.

2. Not Refundable

  • Renewals after initial window.
  • Custom setup or one-time labor.
  • Services terminated for policy violations.

3. Process

Submit a billing ticket with invoice ID and reason. Typical review time: 1–3 business days.

Last updated: 2026-04-07

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