1. General Provisions
1.1. This Privacy Policy (hereinafter referred to as the "Policy") governs the collection, use, storage, disclosure, and protection of personal data of users of the website craftgames.host (hereinafter referred to as the "Site"), which is owned by CRAFTGAMES HOSTING (hereinafter referred to as the "Company").
1.2. By using the Site, you agree to the terms of this Policy and give your consent to the processing of your personal data in accordance with it.
2. Collection of Personal Data
2.1. We may collect and process the following categories of personal data:
- Name, surname, and contact information (email, phone number);
- Data necessary for creating an account;
- Information related to orders and payments;
- Data automatically collected during your visit to the Site (IP address, browser type, operating system, date and time of access, etc.);
- Other data voluntarily provided by you through feedback forms or other means of communication.
3. Purpose of Using Personal Data
3.1. The collected data is used for the purpose of:
- Proper provision and support of the Site’s services;
- Registration and authentication of users;
- Processing orders and making payments;
- Sending important information related to the use of the Site (updates, changes, technical support);
- Improving the quality of the Site and its services;
- Conducting analytics and research;
- Complying with applicable law and protecting the Company's rights.
4. Disclosure of Personal Data to Third Parties
4.1. The Company does not transfer your personal data to third parties, except where necessary for:
- Fulfilling orders and providing services;
- Complying with legal requirements;
- Protecting the rights and legitimate interests of the Company.
4.2. Your data may be transferred to:
- Partners providing payment processing services;
- Technical and IT providers to ensure the functionality of the Site;
- Authorities or other third parties in cases provided by law.
5. Cookies and Other Tracking Technologies
5.1. We use cookies and similar technologies to improve the functionality of the Site, ensure ease of use, and collect statistical data about visitors.
5.2. You can adjust your cookie settings in your browser. However, blocking cookies may limit access to some features of the Site.
6. Protection of Personal Data
6.1. The Company has implemented the necessary technical and organizational measures to ensure the protection of your personal data from unauthorized access, disclosure, alteration, or destruction.
6.2. We periodically review and update our security measures in accordance with technological developments and changes in legislation.
7. Data Retention
7.1. Your personal data is stored for the period necessary to achieve the purposes of its processing or to comply with legal requirements.
7.2. Once the processing purpose has been achieved or upon your request, the data may be deleted or anonymized.
8. User Rights
8.1. You have the right to:
- Obtain information about the processing of your personal data;
- Access your data;
- Request correction or updating of your data;
- Request deletion or restriction of the processing of your data;
- Object to the processing of your data;
- Receive a copy of your personal data.
8.2. To exercise your rights, please contact the Company's support service.
9. Changes to the Privacy Policy
9.1. The Company reserves the right to make changes to this Privacy Policy at any time without prior notice.
9.2. Changes take effect upon publication on the Site. Continued use of the Site after changes signifies acceptance of the new version of the Policy.
10. Contact Information
10.1. If you have any questions regarding this Policy or the processing of your personal data, please contact the support service at the following email address: [insert email address] or via other contact details provided on the Site.
Effective Date: [01.01.2025]
Once payment is completed, the amount you have selected will be credited to your account balance, enabling you to renew your services or place new orders.
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